Shipping Policy
Last updated October 30, 2026
Free shipping on every order
We ship to addresses in the 50 states and Washington, DC. Shipping is free. We can't ship to APO/FPO/DPO addresses or US territories yet.
How long it takes
- Processing: 2–5 business days after you order.
- Delivery: 8–12 business days after it ships.
- Total: about 10–17 business days from order to door.
Orders ship from our fulfillment partner's warehouse in China. Holidays and carrier delays can add a few days.
Tracking
We email your tracking number as soon as your order ships. You can also check on an order any time by emailing [email protected] with your order number.
Delays
If your order can't ship within 5 business days, we'll email you a new ship date, and you can cancel for a full refund. If it hasn't arrived within 20 business days of your order, or tracking hasn't updated in 7 days, email us and we'll send a replacement or a full refund, your choice.
Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours and we'll fix it before the order ships.